DaklaPack Europe is an international company headquartered in Lelystad, specializing in innovative and sustainable packaging solutions. In addition to our wide webshop assortment, we also provide custom-made packaging for a diverse range of products such as coffee beans, cosmetics, paint powders, food supplements and clothing. Together with our customers, we create the right solution for every need.
With over 400 employees, we are growing rapidly both in the Netherlands and abroad. Known for being customer-oriented, innovative and flexible, we are looking for new talent to join us as an Inside Sales Account Manager.
Your role
You will be the first point of contact for our customers, handling questions via phone, email and chat. The position combines administrative and commercial responsibilities: supporting the field sales team with order processing while also managing your own requests and turning them into confirmed orders.
Main responsibilities
Advising customers on a wide range of packaging solutions
Managing and communicating with customer accounts
Building your own client portfolio
Handling requests regarding orders, deliveries, stock and samples
Processing orders and inquiries in our systems and coordinating internally with production and logistics
Your profile
3–6 years of experience in a commercial inside sales role
Excellent command of Dutch, good knowledge of English
Strong customer focus with the ability to translate needs into solutions
Accurate, organized and commercially minded
Enthusiastic, eager to learn and entrepreneurial
Available for at least 32 hours per week
What we offer
An energetic and dynamic work environment with short communication lines
A challenging role with responsibility and growth opportunities
Attractive bonus scheme
Access to training and development programs
Extras such as weekly bootcamps, Friday drinks and company events
Does this sound like the perfect role for you? We would love to meet you!